terms and conditions
Payment is due in 30 days to domestic accounts with approved credit, F.O.B. East Dundee, Illinois or Shipping Point with title passing at that point. Freight charges will be prepaid and added to the invoice. Because of the expense incurred with processing small orders, a handling fee of $15.00 will be added to orders under $50.00. MasterCard, Visa and American Express credit cards will be accepted.
Prices and Specification Data:
All prices are in USD. The prices, specifications, products and all other statements of policy in this catalog are subject to change without notice. We reserve the right to change pricing in the event of a typographical error or an unusual and mitigating circumstance. We also reserve the right to discontinue an item without notice. Products in this catalog are intended for use in a laboratory by trained professionals.
Delivery:
Most orders can be processed and shipped within 24 - 48 hours. We ship UPS Ground unless requested to do so otherwise. Please inform our Customer Service Representative at the time of your order if you prefer a faster method.
Specialty Quotes:
We would be happy to work with you on specialty orders involving multi-unit or custom products not found in our catalog. Please contact our Sales Department for assistance.
Returns:
To return goods within 10 days of receipt, please contact one of our Customer Service Representatives for a Return Goods Authorization number. After 10 days, returns are subject to a restocking fee and the return request may be rejected. All returns must be pre-authorized by our company and shipped prepaid. Items we consider not returnable are: custom/special order products, chemicals or reagents, refrigerated items, expired or discontinued merchandise, or products that have been opened or used. Please check with our Customer Service Group if you have any questions regarding returns.
Customer Feedback:
At Argos, we value our customers. Any comments or suggestions you may have concerning our catalog or company are taken very seriously. Please feel free to contact us with your questions, comments, or concerns. We appreciate the time you take to help us make our company better. Let us know how we can serve you better. We love hearing from you!
DISCLAIMER:
ARGOS TECHNOLOGIES, INC. EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER, WRITTEN, ORAL, EXPRESS OR IMPLIED, OR STATUTORY, INCLUDING ANY WARRANTY OF FITNESS FOR USE AND MERCHANTABILITY. IN NO EVENT WILL ARGOS TECHNOLOGIES, INC. BE LIABLE FOR CONSEQUENTIAL DAMAGES ARISING FROM THE PRODUCTS DESCRIBED HEREIN.
©2005, Argos Technologies, Inc. All rights reserved. No trademarks or any part of this work, data storage and retrieval systems, may be reproduced in any form, or by any electronic or mechanical means, without prior approval from Argos Technologies, Inc.
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